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Privacy Policy

This Privacy Policy describes how championcloset.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:

5 Jewry St, City of London, London EC3N 2EX, United Kingdom

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK – https://www.facebook.com/settings/?tab=ads

GOOGLE – https://www.google.com/settings/ads/anonymous

BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Data Collection & Usage for Orders and Payments

When you make a purchase on our Site, we collect certain personal information from you, including your name, billing and shipping address, email address, phone number, and payment details. This information is used to:

  • Process and fulfill your order.
  • Provide customer service and order updates.
  • Prevent fraud and improve our services.

We do not sell or share your personal data with third parties except for the purposes necessary to complete your order (e.g., payment processing, shipping).

Payment Processing & Third-Party Payment Gateways

We accept payments through PayPal. When you make a payment, your payment details are securely processed by PayPal, and we do not store or process your payment information directly.

For more details on how PayPal handles your personal data, please review their Privacy Policy:
PayPal Privacy Policy

Data Security Measures

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL encryption to secure transactions.
  • Secure hosting and firewalls to prevent unauthorized access.
  • Limited access to personal data, only available to authorized personnel.

While we strive to protect your personal data, no transmission over the internet can be guaranteed as 100% secure. If you have any concerns about data security, please contact us at [email protected].

Shipping & Fulfillment Partners

To deliver your order, we share your name, shipping address, and contact details with our trusted courier services:

  • DHL (for orders within the UK)
  • USPS (for orders within the USA)

These couriers are only permitted to use your information for delivery purposes. If you wish to review their privacy policies, you can find them here:

Legal Compliance & GDPR/CCPA Rights

If you are a resident of the European Economic Area (EEA) or California, you have certain rights regarding your personal data, including:

  • The right to access your data and request a copy of the personal information we hold.
  • The right to correct any inaccurate information.
  • The right to delete your personal data (except where we are legally required to retain it).
  • The right to opt-out of marketing communications at any time.

If you wish to exercise any of these rights, please contact us at [email protected].

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact.”

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.

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